Exchanges, Returns and Repairs Policy: for Retail orders only
- We will issue a refund for all returns that are received within 7 days of receiving the jewelry. Please be advised that any returns received after this time will be subject to a 50% restocking fee. The item must be in its original condition for a full refund.- For a Return Form please contact firstname.lastname@example.org.
- If you have a piece of jewelry that needs to be repaired, there is a $12.00 per piece repair charge.
- If you have questions about your order, please email email@example.com
- Any orders returned because of refusal, without a legitimate reason, will be reshipped on a prepaid basis only. A $10.00 charge will be assessed to cover additional handling costs. Orders not reshipped will be charged a 15% re-stocking fee. This fee will be charged to your account, along with the shipping charges associated with it.